FAQs

What form of delivery do you use?

We deliver our products through An Post. You should expect your parcel within 2-5 days. If you have not received your order please contact us and we will find out what is going on. 

Delivery within Ireland is €2.50. We offer free delivery if you spend over €35.

What if I want to return my purchase?

We are sad to hear that you want to return your order. We offer a full refund within 30 days of purchase provided the labels are still attached. Please get in touch if you would like to make a return. Bear in mind that we do not cover the cost of the return. All shipping charges are to be paid by the purchaser.  

Can I recycle / compost the packaging?

Yes! The individual sock bags are 100% compostable and can go in your brown bin.

The mailing bag and stamp is recyclable and can go into the green bin. Remember to remove the sticker and shipping label which are 100% compostable and ready for your brown bin.

The sock tag is also 100% recyclable so you can pop that straight into your green bin. 

The delivery note can be recycled and the little treat bag and brown tape are both compostable so can go into the brown bin. 

If you have any queries on what bin to put what, please reach out on email or Instagram!

What payment methods to you use?

You can choose to pay by debit/credit card or via Paypal.